Context HelpIf you lose your way inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A popup will appear. It contains exhaustive info about all the actions that you can carry out on that particular page. Each pop-up window shows up on the same page so that you can quickly get back to your work.
Video TutorialsWe have a rich selection of instructional videos clarifying how to work with our Control Panel. They're designed for those of you who want to see how things are being done instead of only reading articles. In this way, anyone can swiftly find their way around our hosting Control Panel by merely watching our step-by-step tutorial videos.
F.A.Q.If you can't find the answer you need, have a glance at our extensive FAQ database, which covers questions asked by real users and provides real solutions. We frequently "revamp" our FAQ database with new questions & answers in order to encompass all the new additions and innovations related to our hosting platform.
Ticketing SystemIf you still can't discover the solution you searching for in the FAQ section either, we have a great team of customer service technicians available 24x7x365 and eager to help you with any query. Each trouble ticket you send will be replied to within 60 minutes (the average support ticket response time is about twenty mins), so you won't have to wait a long time to get an answer to your question.
Contact DetailsUS Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 46843
Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU
Online Contact Form
Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com